Everything goes like clockwork: service options
Consistent platform support is indispensable for the smooth implementation of a complex IT installation. Only in this way can the long-term profitability of the whole system be ensured.
Tallence offers a manifold spectrum of support options - from training service staff to direct control via a service level agreement. We can even transparently intervene in current live processes. Our specialists are available 24 hours daily and seven days a week, in order to solve possible problems professionally and expertly as quickly as possible.
International standards, for example in form of the ITIL manual (IT Information Library), provide reproducible workflows and revision security.
"We have a long and successful history in working with Tallence. We have been pleased with their capabilities and experience which have helped us to meet as well as exceed customer expectations. " Ritch Haenke, Vignette Corp.
(SrVP, Global Customer Care & Education Services)